Effective Date: September 8, 2026
Last Updated: September 8, 2026

1. Introduction

Welcome to Sikaba Systems, a digital technology brand owned and operated by Ahonya Systems (“Ahonya Systems”, “Sikaba Systems”, “we”, “us”, or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of the Sikaba Systems website, online shop, software products, software licenses, source code, digital products, deployment services, managed services, and related technology services.

By accessing our website, purchasing a product or service, downloading software, creating an account, or using a system provided or managed by Sikaba Systems, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website, purchase our products, or use our services.

2. About Sikaba Systems

Sikaba Systems is a technology brand owned and operated by Ahonya Systems.

Sikaba Systems may provide:

Software products and licenses.
Web-based applications.
Downloadable software.
Source-code products.
Custom software solutions.
Software deployment.
System configuration.
Managed infrastructure services.
Technical support and maintenance.
Software integrations.
Other digital technology services.

Depending on the product or service purchased, additional terms, license agreements, quotations, statements of work, or service agreements may apply.

Where a separate written agreement exists, that agreement may supplement or take precedence over these Terms for the specific service or project.

3. Eligibility

You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

If you are purchasing or using our services on behalf of a company, organization, institution, or other entity, you confirm that you have authority to bind that entity to these Terms.

4. Accounts and Customer Information

Certain Sikaba Systems services may require you to create an account.

You are responsible for:

Providing accurate information.
Keeping your account information current.
Protecting your login credentials.
Maintaining the confidentiality of passwords and access tokens.
Not allowing unauthorized persons to use your account.
Notifying us promptly of suspected unauthorized access.

You are responsible for activities carried out through your account unless the activity resulted from circumstances for which we are legally responsible.

5. Software Licensing

Unless otherwise stated in writing, purchasing a Sikaba Systems software product does not transfer ownership of the underlying intellectual property to you.

Subject to payment and compliance with these Terms, Sikaba Systems grants you a limited, non-exclusive, non-transferable license to use the applicable software according to the license type, product terms, or service plan purchased.

Unless expressly permitted by the applicable license, you must not:

Resell the software.
Redistribute the software.
Sublicense the software.
Publish or publicly distribute proprietary source code.
Share license keys or access credentials.
Circumvent licensing mechanisms.
Remove copyright or proprietary notices.
Use the software beyond the scope of the purchased license.
Reverse engineer, decompile, or disassemble the software where prohibited by applicable law.
Use the software to create an unauthorized competing product.

Nothing in these Terms is intended to restrict rights that cannot legally be restricted under applicable law.

6. Self-Deployment Services

Some products may be offered under a self-deployment model.

Under this model, software, source code, license information, or other digital materials may be delivered directly to the customer.

The customer is responsible for:

Hosting infrastructure.
Server configuration.
Database configuration.
Domain and DNS configuration.
Network configuration.
Security configuration.
Backups.
Operating-system maintenance.
Third-party dependencies.
Software deployment.
Compliance of the customer’s environment.

Sikaba Systems may provide documentation or reasonable technical guidance where included with the purchased product or service.

Unless expressly agreed otherwise, we are not responsible for failures caused by customer-controlled infrastructure or unsupported environments.

7. Sikaba Systems Managed Deployment

Sikaba Systems may offer a managed deployment option under which Ahonya Systems provides deployment, configuration, maintenance, monitoring, technical support, infrastructure management, or related services.

Initial deployment may be provided at no additional charge where specifically stated in the applicable quotation or service arrangement.

Ongoing managed services may require a recurring monthly fee.

Customers using managed deployment must provide reasonable access and permissions required for us to perform the agreed services.

This may include access to:

Hosting platforms.
Servers.
Databases.
DNS systems.
Cloud infrastructure.
Domain-management systems.
Relevant third-party services.

We are not responsible for delays caused by the customer’s failure to provide required access or cooperation.

8. Payment and Pricing

Prices displayed on the Sikaba Systems website are stated in the applicable currency and may vary depending on the product, service, customer location, promotional offer, or applicable agreement.

Unless otherwise stated, customers are responsible for applicable taxes, duties, levies, or other charges required by law.

Where applicable, taxes may be included in the displayed price or calculated during checkout.

Tax treatment may differ depending on the customer’s location and the nature of the transaction.

9. Subscriptions and Recurring Services

Certain Sikaba Systems services may operate on a recurring subscription basis.

Where a recurring subscription applies:

The subscription may renew automatically according to the selected billing period.
You may cancel future renewals at any time using the available cancellation method.
Cancellation generally takes effect at the end of the current paid billing period.
Partial or prorated refunds are generally not provided for unused portions of an active billing cycle.
Failure of a payment may result in suspension of the relevant service.

Additional subscription terms may apply to specific products or services.

10. Orders and Digital Delivery

Digital products may be delivered through:

Customer accounts.
Download links.
License keys.
Email.
Secure file delivery.
API or system credentials.
Other digital delivery mechanisms.

Customers are responsible for providing accurate contact and account information required for delivery.

Because digital products cannot ordinarily be physically returned, purchases are generally final subject to our Refund & Cancellation Policy and any mandatory rights provided by applicable law.

11. Refunds and Cancellations

Refunds and cancellations are governed by our separate Refund & Cancellation Policy.

By purchasing a Sikaba Systems product or service, you acknowledge that you have reviewed the applicable refund and cancellation terms.

Nothing in our refund policy is intended to remove rights that cannot legally be excluded.

12. Intellectual Property

All intellectual property associated with Sikaba Systems and its products remains the property of Ahonya Systems or its respective licensors unless otherwise stated in writing.

This may include:

Software.
Source code.
Documentation.
Website content.
Logos.
Branding.
Graphics.
Designs.
Product names.
Databases.
Interfaces.
Technical materials.

You may not use our intellectual property outside the rights granted under these Terms or an applicable license agreement.

13. Customer Content and Data

You retain ownership of information, documents, records, media, and other content that you lawfully upload or submit to a Sikaba Systems service, except for rights necessary for us to provide the service.

You are responsible for ensuring that you have the necessary rights and permissions to process, upload, store, or transmit such content.

You must not use Sikaba Systems systems to process unlawful content or conduct activities prohibited by our Acceptable Use Policy.

14. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

Our use of cookies and similar technologies is governed by our Cookie Policy.

By using the website or applicable services, you acknowledge that information may be processed in accordance with those policies.

15. Acceptable Use

Your use of Sikaba Systems products and services is subject to our Acceptable Use Policy.

You must not use our software, managed infrastructure, or services for unlawful, fraudulent, abusive, malicious, or harmful activities.

Violations may result in suspension or termination of access.

16. Service Availability

We aim to provide reliable services but do not guarantee that the website or any managed system will always be:

Available.
Uninterrupted.
Error-free.
Free from security vulnerabilities.
Compatible with every device or third-party system.

Services may occasionally be unavailable due to:

Maintenance.
Upgrades.
Security incidents.
Infrastructure problems.
Third-party outages.
Internet connectivity problems.
Events outside our reasonable control.

Where reasonably practical, we may provide notice of planned maintenance.

17. Third-Party Services

Our products and services may integrate with or depend upon third-party platforms, including hosting providers, payment processors, APIs, plugins, libraries, cloud platforms, and other external services.

We do not control the availability, security, functionality, or policies of independent third-party services.

Changes, interruptions, or failures affecting third-party services may affect the functionality of Sikaba Systems products.

18. Security Responsibilities

For self-deployed systems, customers are responsible for maintaining appropriate security controls within their infrastructure.

This may include:

Strong passwords.
Access controls.
Software updates.
Server security.
Backups.
Firewall configuration.
Monitoring.
Appropriate user permissions.

For managed systems, our responsibilities are limited to the services expressly included in the applicable managed-service agreement.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Ahonya Systems and Sikaba Systems will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website, software, or services.

This may include losses arising from:

Business interruption.
Loss of profits.
Loss of data.
Loss of business opportunities.
Third-party service failures.
Customer-controlled infrastructure.
Improper configuration.
Unauthorized access caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

20. Customer Indemnification

To the extent permitted by applicable law, you agree to take responsibility for claims, losses, damages, or expenses arising from:

Your unlawful use of our services.
Your violation of these terms.
Your violation of the Acceptable Use Policy.
Your infringement of another person’s intellectual property rights.
Content you upload or process through our systems.
Your misuse of software or infrastructure.

This provision does not apply to the extent a claim results from our own unlawful conduct or obligations that cannot legally be transferred to you.

21. Suspension and Termination

We may suspend or terminate access to a product or service where reasonably necessary because of:

Non-payment.
Material breach of these Terms.
Violation of the Acceptable Use Policy.
Fraudulent activity.
Abuse of our systems.
Security threats.
Illegal activity.
Unauthorized redistribution or use of software.
Conduct that creates a significant risk to our infrastructure or other customers.

Where appropriate and reasonably possible, we may provide notice and an opportunity to remedy a breach.

Immediate suspension may be necessary where continued access presents a significant security, legal, or operational risk.

22. Effect of Termination

Upon termination:

Your right to use terminated subscription services may end.
Outstanding amounts may remain payable.
Applicable software licenses may terminate where provided under a subscription or revocable license.
You must discontinue unauthorized use of terminated services.
Certain provisions of these Terms may continue to apply, including intellectual property, limitation of liability, dispute resolution, and other provisions intended to survive termination.

23. Changes to These Terms

Ahonya Systems may update these Terms from time to time.

Changes may be made to reflect:

New products.
New services.
Changes in technology.
Changes to pricing or business operations.
Changes in applicable law.
Security or operational requirements.

The updated version will be published on the Sikaba Systems website with a revised effective or update date.

24. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of Ghana, subject to any mandatory legal protections applicable to a customer.

The parties should first attempt to resolve disputes amicably through direct communication.

Where a dispute cannot be resolved amicably, the appropriate courts of Ghana may have jurisdiction, subject to applicable law.

25. Official Support and Claims

For technical support, refund requests, cancellation requests, complaints, or other official claims, please use the following channels:

Ahonya Systems
Brand: Sikaba Systems

Email: aboahkwabena@gmail.com
Phone / WhatsApp: +233 53 805 4776

We recommend that customers use these official channels for matters relating to their accounts, purchases, subscriptions, or services.

26. Entire Agreement

These Terms, together with any applicable:

Software License Agreement.
Refund & Cancellation Policy.
Privacy Policy.
Cookie Policy.
Acceptable Use Policy.
Service Agreement.
Quotation.
Statement of Work.

form the applicable agreement governing your use of Sikaba Systems products and services.

Where there is a conflict between these Terms and a specific written agreement, the specific agreement will generally govern the service or product to which it relates.

Sikaba Systems is a technology brand owned and operated by Ahonya Systems.

TERMS AND CONDITIONS & ACCEPTABLE USE POLICY